Dyadem Named as Finalist in 2009 Stevie Awards for Sales & Customer Service

3rd annual awards will be presented on February 9 in Las Vegas

Toronto – January 14, 2009 – Dyadem was named a Finalist today in both the Sales Department of the Year (Computer Software) and Front-Line Customer Service Team of the Year categories in the third annual Stevie Awards for Sales & Customer Service.

The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards.

Nicknamed the Stevies for the Greek word “crowned,” winners will be announced during a gala banquet on Monday, February 9 at Caesars Palace in Las Vegas.  Nominated customer service and sales executives from the U.S.A. and several other countries are expected to attend.  

More than 500 entries from companies of all sizes and in virtually every industry were submitted to this year’s competition.  There are 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; as well as 41 categories for sales professionals, ranging from Global Sales Leader of the Year to Sales Training Program of the Year to Sales Department of the Year of the Year.  Dyadem is a finalist in both the Department of the Year (Computer Software) and Front-Line Customer Service Team of the Year categories.

Dyadem is the market leader in Quality Lifecycle Management and Risk Lifecycle Management solutions.  Dyadem’s stellar sales staff has grown the company’s revenues by 50% from 2007 to 2008.  “Dyadem is honored to be named as a finalist in two respective award categories, and I would like to congratulate all of the companies that were named as finalists as well,” said Kevin North, President and CEO of Dyadem.

Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners this week from among the Finalists.   Finalists were chosen by business professionals worldwide during preliminary judging.

“Being named a Finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards.  “It means that independent business executives have agreed that the nominee is worthy of international recognition.  We congratulate all of the Finalists on their achievement and wish them well in the competition.”

“A company’s sales staff is often considered to be its engine, and I’m proud that Dyadem was recognized for having a world-class sales team.  However, our support department has been instrumental in maintaining customer satisfaction, and is one of the reasons why our organization boasts such high rates of support renewal.  Being named as a finalist for two Stevie awards is a true kudos for our sales and support teams, and I would like to personally thank them for their contributions” said North.

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales. 

About Dyadem
Dyadem is the market leader in Quality Lifecycle Management and Risk Lifecycle Management solutions. Dyadem provides software and services that empower companies to manage quality, mitigate risks, achieve regulatory compliance, plan for business continuity and improve profitability. Dyadem works with 85% of the Fortune 500 companies and serves the high tech & electronics, medical devices, oil and gas, chemical, automotive, pharmaceutical and aerospace and defense industries. For more information, visit www.dyadem.com.

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about The Stevie Awards at www.stevieawards.com.

Sponsors of the third annual Stevie Awards for Sales & Customer Service include John Hancock Mutual Funds, Sales Partnerships, and ValueSelling Associates.
 

Media contact:
Maureen Robusto
Manager, Public Relations
+1 978.289.7752
mrobusto (at) dyadem (dot) com