Quality Management and Continuous Improvement

IS0 9001 is an internationally accepted standard for quality management, applicable to virtually any business in any environment. The requirements of the standard apply to the operations, processes and systems that control business outputs, including all supplied products and services. ISO 9001 provides a formalized process for businesses to follow, prescribing basic controls for processes that may affect the quality of end products or services. The standard also calls for the facilitation of continuous improvement, ensuring that companies consistently review internal efficiency, individual customer requirements and the level of performance that their market sector expects.

Impact

A company’s success is often determined by the quality of goods or services that they provide in the marketplace. Consequently, it is generally accepted that sound quality management can help a business remain competitive. Businesses that are ISO 9001 registered, typically experience cost savings by detecting inefficient or detrimental processes negatively affecting the quality of their business outputs. Using this data, businesses can drastically reduce the risk of product recalls, cut down on unnecessary waste and improve the quality of their market offerings. A commitment to quality is often realized throughout a company’s chain of stakeholders, serving as motivating factor for internal staff members and a vote of confidence for customers, prospects and investors.

Challenge

Organizations looking to adopt the guidelines outlined in ISO 9001 often find the process difficult. Disorganized spread-sheet applications, disparate silos of risk-related records and untraceable data prevent businesses from demonstrating that they can successfully implement and manage a Quality Management System and show continuous improvement.  Without the right solution, businesses subject themselves to a diverse set of risks – many of which can impair their ability to remain competitive in the market place.

The Dyadem Solution

Dyadem provides comprehensive Quality Risk Management (QRM) solutions that enable companies to reduce quality management effort by 50%-80%. In addition to improved quality and reduction inefficient business processes, Dyadem also offers an integrated lifecycle model linking all parts of the quality management process. This provides organizations with a simple and organized way of demonstrating continuous improvement and remaining ISO 9001 compliant.